Getting Started

1What is needed to get started?
To get started, call a service representative at 585-210-3449 to access more information on all the details of our product. They will inform you of potential sign locations, pricing options, and what we can do to help your business grow! There is no better place to start for digital signage in Rochester NY, Syracuse NY or Buffalo NY.
2Can I get a trial version of the software?
Yes, we offer a free 30-day trial period. We will create a slide layout for you to try out which you can customize as you wish. Contact a representative to get your free trial of our digital signage software and hardware.
3Can I have multiple digital signs?
Absolutely! We are happy to install multiple displays in your establishment or across multiple sites.
4What are the requirements for a digital sign?
Our hardware requires a stable wireless or wired Internet connection, a television with HDMI input, and access to power. We provide the rest of the equipment.
5Do I need to be at my location to change the content?
No. One of the great features of our DisplayManager software is the ability to change your screen’s content from anywhere with Internet access. Use our digital sign software from your smartphone, your home computer, the office, or anywhere else with an Internet connection. See more features of our software here.

My Account

1Where do I login to my account?
To login to your account go to www.displaymanager.digitalhda.com.
2How many users can I have on my account?
You can have as many users as you’d like accessing your DisplayManager account.
3How long does it take to change the content on the screen?
Changing the content of your screen varies with Internet speed but the average time is 2 minutes for every 10 seconds of new content.
4What files can I upload?
Any picture or video files can be uploaded to your display and will have their content preserved. Audio is not available.
5How many files can I upload at a time?
You can upload as many files as you’d like. The time it will take to change the content on your display will vary based on the number and size of the files being uploaded.

Advertising

1What is needed to get started advertising?
The best way to get started is to contact a representative at 585-210-3449. They will inform you of our advertising options, pricing, and the locations your ad will be displayed. Or you can visit our Contact Us page to send us an email. We offer excellent options for Rochester NY advertising, Syracuse NY advertising and Buffalo NY advertising We offer 3 months, 6 months, 12 months, or more of advertising. Absolutely. If you have your own graphic artist or you already have a commercial advertisement feel free to use it. Otherwise, we offer picture and video creation by our graphic designer. See examples here.
2What format does my ad need to be in?
Information will be provided to you by a sales representative.
3Can I change my ad?
Yes. We give our customers the option of changing their advertisement throughout the year if they’d like to.
4Where will my ad be displayed?
Your ad will be displayed in all of our locations. To see a list of current advertising locations visit our Clients page. Speak to a representative about customizing your advertising plan.